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Everything for back to school | Shop the collection

FAQ

Does customiseme offer specials and how do I find out about them?
We sure do, and finding out about them is as easy as signing up for our newsletter as the bottom of any page.
What payment types do you accept?
We accept Paypal.
Can I alter my order once it has been placed?
Unfortunately you can't change an order once it has been placed as our system is automated and production of your finished product begins almost straight away.
How long does it take to produce my order?
It can take up to 2-5 business days for us to create your order.
How long does delivery take?
Once we are ready to ship your order it will take between 7-10 business days for delivery.
How do I contact customiseme?
We can be contacted by email or Live Chat (when we are online). Contact Us
Are name labels dishwasher, microwave oven or steriliser safe?
Yes, however when using a dishwasher, labelled items should be placed on the top shelf and the dishwasher should not be set on "high temperature" settings. We do not recommend placing labels on items that are used in microwave ovens or bottle sterilisers.
I have a Voucher/Coupon code to use; how do I apply it?
Once your book is in the shopping cart please add your code to the Discount Code area and click on Apply Coupon. The total amount should be reduced. Click on proceed to cart once the amount is correct.

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